| IHG is firmly committed to Total Quality Management [Corporate Governance]. It is the system by which health facilities are directed and controlled in order to achieve objectives.
High standards of corporate and personal conduct, based on the recognition that patients come first, are at the heart of IHG’s service values. Total Quality Management operates throughout the hospitals managed by IHG as well as underpinning consultancy activities such as operational commissioning and training. This applies not only to patient care but the whole range of activities undertaken.
IHG is experienced in working with and complying with both North American and European standards to enable hospitals to gain appropriate international accreditation. |